Contact Us

What you can write to us about

• Corrections: a step that didn’t match your printer, a menu name that has changed, or a link that no longer works. Please include the page address and, if you can, your printer’s make and model.
• Suggestions: a laser printer topic we haven’t covered, or a question a guide didn’t answer.
• Accessibility: any part of the site that is hard to use with your device or assistive technology.
• Privacy requests: questions about personal information you have sent us by email. Our Privacy Policy explains how these are handled.

What we can’t help with

LaserPrintGuide is an independent educational website, so we are not able to:

• repair a printer, connect to your computer remotely or troubleshoot your specific printer one-to-one;
• sell or source printers, toner, drums or parts, or recommend a particular repair business;
• handle warranty claims, recalls or support cases for any manufacturer.

For help with a specific printer, use the support section of the manufacturer’s official website, which you can reach from the printer’s manual or packaging.

Before you send

Please don’t include passwords (including your Wi-Fi password), payment details or other sensitive information in your email. We only use what you send to read and reply to your message, as described in our Privacy Policy.